Harvard case studies - Operations management

McDonalds case Part BI.IntroductionMcDonalds is a very famous firm-food consume house with such(prenominal) than 31,000 cosmopolitan branches. Its main dishes are burger and fries. McDonalds has especial(a) prime(prenominal) of food but in turn it serves its patrons prompt. However, the restaurant is to the laid-backest degree 41 old age olds now and consequently it becomes penetrated and mature, it has much competitions and tough challenges. In mental process management term, McDonalds has highly reliant operating system, its kitchen and its management, to serve high volume clients. As geezerhood goes by, the demands change. People become much(prenominal) than mobile and have dynamically changed their schedules to eat from at wrap up to midnight and also become more selective. They don?t emergency static menus anymore. They essential broader resource of sandwiches or burgers at their eat or dinner time, and, the most(prenominal) authoritative thing, they still expect fast serve well as before or even faster. To underwrite this challenge, McDonalds has upgraded its kitchen system into Just-In-Time kitchen corpse named Made-For-You. The Goals of this refreshful system are: ameliorate food quality, including health business and food safety requirementsMore on the table and compatible with raw menusBuilt give out and faster customer serviceUsed piece resources ,e.g. crews/employees, more useful and productiveII.Made-For-You musical arrangement versus Old mold SystemII.a.

Technology and Process DifferencesThe ProcessIn the old way, McDonald?s was use to applying Make-to-Stock for preparing its food to customers (Look at screening 1)In this process, finished products were unbroken in the metal warming bin (storage) until a customer dictate the product(s). How many products are passing play to be kept is its film director?s prediction/forecast. In archean years, demands were non so complicated, middling around Big mack and/or fried fries. Since early 2000, McDonald?s uses Make-to-Order system to discover with ever-changing demands which need more variety, yet still want fast speed of service (Look at Exhibit 2)In this new process, well-nigh materials... If you want to get a full essay, social club it on our website: Ordercustompaper.com

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